Hear from Our Customers
You’ve probably tried the department store products. Maybe you’ve even done a few facials that felt nice but didn’t change anything. That’s because most places treat symptoms, not causes.
A real facial spa experience starts with understanding what’s actually happening with your skin. Not surface-level stuff—the underlying issues causing acne scarring, stubborn hyperpigmentation, or that dull, dehydrated look that makeup can’t fix anymore.
When you work with a HydraFacial certified provider who’s been named Best Esthetician in Wake County three years running, you’re not getting a relaxing hour and a moisturizer recommendation. You’re getting a targeted treatment plan built around your skin’s specific needs. That means visible improvement after your first visit, and lasting change when you stick with it.
Most clients in Pittsboro come to us because they’re done experimenting. They want someone who can look at their skin, explain what’s wrong in plain terms, and fix it with medical-grade solutions that actually deliver.
We operate out of Wake Forest and serve the entire Wake County area, including Pittsboro and surrounding communities. Founded by licensed esthetician Jacqueline Grace, our clinic has built its reputation on personalized care and measurable results—not package deals or pushy sales tactics.
Jacqueline holds HydraFacial Master Certification, placing her among the top practitioners worldwide. She’s also earned first place internationally in the Pigmentation Artist of the Year category at The Skin Games. That’s not local recognition—that’s global validation that the work we do here stands up to the best in the industry.
Every consultation is free. Every treatment plan is customized. And every client gets one-on-one attention from someone who actually knows how to treat complex skin concerns, not just follow a script.
Your first visit starts with a free skin evaluation. This isn’t a sales pitch disguised as a consultation. It’s a real assessment where we look at your skin type, your concerns, your goals, and what’s realistic given your timeline and budget.
From there, we build a treatment plan. That might mean a single HydraFacial before your wedding. Or it could mean a series of chemical peels and microneedling sessions to address acne scarring over a few months. Either way, you’ll know exactly what to expect before we start.
During treatment, you’re working directly with Jacqueline—not a rotating cast of technicians. She uses medical-grade tools and techniques, including SkinPen microneedling, dermaplaning, and customized chemical peels. Each session is adjusted based on how your skin responds, because what works in week one might need tweaking by week three.
After your treatment, you’ll get clear aftercare instructions and product recommendations. Not because we’re trying to sell you a shelf full of serums, but because what you do at home matters just as much as what happens in the treatment room.
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We specialize in the treatments that actually move the needle: HydraFacial for deep cleansing and hydration, SkinPen microneedling for scarring and texture, chemical peels for resurfacing and tone correction, and dermaplaning for immediate smoothness and glow.
We also offer Botox for clients looking to address fine lines and prevent deeper wrinkles from forming. Every service can be customized or combined depending on what your skin needs most.
Pittsboro clients often ask about downtime. Most of our treatments are designed for busy schedules—you can get a HydraFacial on your lunch break and go right back to work. Microneedling and deeper peels require a bit more recovery, but we’ll walk you through that upfront so there are no surprises.
The beauty shop experience you’re used to—quick, surface-level, same routine for everyone—doesn’t apply here. This is clinical-grade skincare delivered in a setting that actually feels personal. You’re not a number. You’re not getting rushed through a conveyor belt of appointments. You’re getting the time and attention your skin deserves.
A regular day spa focuses on relaxation. The facials feel good, but they’re not designed to treat underlying skin conditions. You’ll get a massage, some steam, maybe a mask—and you’ll leave feeling pampered but not necessarily different.
A medical-grade facial spa uses clinical tools and techniques that actually change your skin at a deeper level. We’re talking about HydraFacial technology that extracts and infuses, chemical peels that trigger real cellular turnover, and microneedling that stimulates collagen production. These aren’t just feel-good treatments. They’re corrective.
The other big difference is customization. At a day spa, you pick from a menu. Here, your treatment is built around a skin analysis. That means every product, every technique, every step is chosen specifically for your skin type and your goals. It’s the difference between a generic routine and a targeted plan.
Your first visit is a free consultation. We start by talking through your skin history—what you’ve tried, what’s worked, what hasn’t, and what’s frustrating you most. Then we do a visual and hands-on assessment to see what’s actually going on with your skin.
From there, we’ll recommend a treatment plan. If you’re dealing with dehydration and dullness, a single HydraFacial might be all you need to see a major difference. If you’re tackling hyperpigmentation or acne scarring, we’ll likely suggest a series of treatments spaced a few weeks apart.
You’re never pressured to commit to anything on the spot. We’ll give you options, explain what each treatment does, and let you decide what makes sense for your schedule and budget. If you want to move forward that same day, great. If you need time to think, that’s fine too.
Most people see a visible difference immediately. Your skin looks clearer, smoother, and more hydrated right after the treatment. That’s because HydraFacial uses a multi-step process that cleanses, exfoliates, extracts, and infuses all in one session.
The glow you see on day one will fade a bit over the next week as your skin settles, but the overall improvement sticks around. For deeper concerns like fine lines, texture, or pigmentation, you’ll see more dramatic results after a series of treatments—usually three to six sessions spaced about a month apart.
The reason HydraFacial works so well is that it’s not just a surface treatment. It’s delivering medical-grade serums deep into your skin while simultaneously clearing out the gunk that’s been clogging your pores. So you’re getting both immediate and cumulative benefits.
Yes. Acne scarring and hyperpigmentation are two of the most common concerns we treat, and they require more than a basic facial to fix. We use a combination of microneedling, chemical peels, and targeted HydraFacial boosters to address both.
Microneedling with SkinPen is especially effective for acne scars because it creates controlled micro-injuries that trigger your skin’s natural healing response. Over time, that builds new collagen and smooths out depressed scars. For hyperpigmentation, we use peels that break up excess melanin and promote even skin tone.
Jacqueline actually won first place internationally for pigmentation treatment, so this is an area where we have proven expertise. The timeline varies depending on severity, but most clients start seeing noticeable improvement after three to four sessions. We’ll map out a realistic plan during your consultation so you know what to expect.
Yes, but we adjust the approach. Sensitive skin doesn’t mean you can’t do advanced treatments—it just means we need to be more strategic about what we use and how aggressive we go.
For example, if you have rosacea or reactive skin, we might start with a gentler HydraFacial using calming serums instead of exfoliating acids. Or we’ll do a lighter peel and build up intensity over time as your skin acclimates. The goal is to strengthen your skin barrier, not strip it down.
During your consultation, we’ll talk through any sensitivities, allergies, or past reactions you’ve had. That helps us design a treatment plan that’s effective without causing irritation. And because you’re working one-on-one with Jacqueline, she can adjust in real time if your skin isn’t responding well to something.
It depends on what you’re treating and what your goals are. For general maintenance—keeping your skin clear, hydrated, and glowing—most clients come in once a month. That’s enough to stay ahead of buildup, dullness, and minor breakouts without overdoing it.
If you’re actively treating a specific concern like acne, scarring, or sun damage, you’ll likely need more frequent visits at first. We might recommend every two to three weeks during the corrective phase, then taper down to monthly maintenance once you’ve hit your goals.
The nice thing about working with a medical-grade facial spa is that your plan evolves with your skin. We’re not locking you into a rigid schedule or pushing treatments you don’t need. We check in, assess progress, and adjust as we go. Some months you might need a deeper treatment. Other months, a quick HydraFacial is plenty.
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